Contact information
If you have any questions about your order, our products, or any of our policies, we would be delighted to assist.
Customer Support
Email
hello@milkandmarrow.store
Telephone
+27 65 361 9182
Website
www.milkandmarrow.store
We aim to respond to all customer enquiries within 1–2 business days. Response times may be slightly longer during product launches, pre-order periods, public holidays, promotional events or periods of unusually high enquiry volumes.
Business Information
Business Name
Milk and Marrow Collective (Pty) Ltd
Company Registration Number
2026/559079/07
Country of Registration
Republic of South Africa
Order Enquiries
To help us assist you as efficiently as possible, please include the following where applicable:
- Your full name
- Your order number
- The email address used to place your order
- A brief description of your enquiry
- Supporting photographs if your enquiry relates to a product concern
Business Hours
Our customer support team is available during standard South African business hours, Monday to Friday (excluding public holidays).
Enquiries received outside of business hours will be attended to as soon as reasonably practicable on the next business day.
Wholesale, Retail & Media Enquiries
For wholesale opportunities, retailer partnerships, collaborations or media enquiries, please contact us at:
Email: hello@milkandmarrow.store
Telephone: +27 65 361 9182
Legal Notices
Formal legal notices or communications intended for Milk and Marrow Collective (Pty) Ltd should be submitted by email to hello@milkandmarrow.store.
Where required by applicable law, additional information may be provided to facilitate formal legal correspondence.
We are committed to providing thoughtful, timely and professional customer support, and we appreciate the trust you place in Milk & Marrow.